The festive season is upon us–detty December—and a lot of people are planning events and seeking affordable transport options in a city like Lagos, for instance. What this article seeks to do is help you make the very best choice when it comes to picking a transportation management company. Some of the things you ought to take into account are the factors listed below. These factors will not only enhance the value of your event but also elevate the experience of attendees.
- End-to-end Transport Management
Many transportation services will offer you luxurious vehicles, but that’s not enough. What you really need is an end-to-end transportation service that guarantees your guests a superb experience. As such, you must pick a company that provides 360-degree transportation management with real-time tracking, route planning, and optimisation capabilities. Effective fleet, driver, and booking management should also be top of mind. Additionally, be sure that it fully protects your guests’ privacy and security, especially in a city like Lagos.
- Operational Flexibility
The event transportation service providers you choose should be adaptable enough to handle alterations at the last minute. The business should be prepared with the required resources to implement emergency contingency plans, maintain a seamless operational workflow, and deal with even the smallest changes added to the itinerary without impacting the plan’s course.
- Costs and Budget Requirements
Always team up with a transportation partner who can meet your goals and transportation demands while staying within your budget. Utilise your resources as efficiently as possible. Your chosen partner should be honest about cost distribution throughout the full transport management process. It should concentrate on developing a solid plan, utilising available resources, and dealing with emergency situations.
- Expertise and Professional Experience
Choose the best transportation provider with suitable experience and competence in providing event transportation services. Before committing to a supplier, it’s important to learn how many people are currently utilising the program and why. Conduct in-depth market research, determine its area of competence, and successfully meet your event management demands. To fully understand what it can do, you also need to know how it works and what technologies it uses.
- Communication Strategy
The transportation company you use should provide on-demand vehicles for all modes of transportation, backed by a single point of contact. They should give correct information to everyone involved, like guests, performers, event planners, staff, drivers, etc., to ensure effective communication. This should aid in prioritising event details and creating efficient schedules.
- Customer Service
Customer service is a crucial element that contributes to the dependability and reputation of transportation vendors. Verifying overall customer service as a result should be one of your top goals.
- Automated Priorities
The transportation provider for your event should be able to get rid of the headaches of getting people to and from the event by automating things like bookings, maintenance, and route optimisation. These operations must be flexible enough to accommodate any unique requirements of onsite personnel, drivers, or VIP guests.
- Data-Informed Approaches
You must choose a business that recognises the value of KPIs and makes the necessary efforts to achieve the desired result. It must be paired with a transport management system that helps with all operations related to commuting by providing holistic reporting. It should offer you thorough reports that can assist you in both making data-informed decisions and achieving operational optimisation by implementing and tracking different indicators.
With the information provided above, you may choose a transportation option that completely meets your company’s needs. It may seem challenging to take all these into account. But if you use them right, they can help you plan and run a great event that your stakeholders will love. If you’re looking for affordable, stress-free, and comfortable event transport partners, Shuttlers is here for you. We are committed to meeting all your needs to ensure that your stakeholders have a fantastic commute experience to your events.
Shuttlers is a Nigerian mobility company that’s tackling the transportation challenges in metropolitan cities by leveraging technology. Our mission is to transform the way people commute around the world by building a global partner network and connecting communities of Shuttlers like we are presently doing in Lagos, Nigeria.